Terms & Conditions
By placing an order with Helldprod, you agree with the following terms and conditions, as well the OBLIGATION to pay for your order.
We advise you to group your items in one order to avoid processing and shipping issues.
We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
All products ship worldwide.
Shipping fees include handling and packing fees as well as postage costs, unless stated otherwise.
Packages are generally dispatched within an average time of 1-3 working days after receipt of payment and processing is completed, however dispatch time may differ at busy seasons such as sale season, holidays, Festivals season etc..
In the items marked as “Coming Soon” or “Pre-Order”, the processing/dispatch time might extend even longer.
All packages will be shipped in registered post and we will provide you a tracking number, with no exceptions.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
We are not responsible for international delivery delays due to custom clearance and other unexpected events. Please allow enough time for your order to be delivered.
Estimated transit times only start from the day of dispatch.
Portugal – Orders above 50€
Europe – Orders above 150€
Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Greece, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Gibraltar, Great Britain, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Czech Republic, Romania, Sweden
World – Orders above 400€ (Applicable to the rest of the world as well to the following Euro Zone countries listed)
Albania, Andorra, Belarus, Bosnia Herzegovina, Busingen (Germany), Campione d’Italia (Italy), Ceuta (Spain), Guernsey, Jersey and Channel Islands (Great Britain), Island Heligoland (Germany), Aland Islands (Finland), Canary Islands (Spain), Faroe Islands (Denmark), Iceland San Marino (Italy), Kosovo, Macedonia, Melila (Spain), Moldavia, Mount Athos (Greece), Montenegro, Norway, Russia, Serbia, Switzerland, Ukraine, Vatican (Italy)
We accept Paypal, Bank transfer and credit card as payment methods. Administration fees of 5% will be added at the checkout.
Bank transfer transaction fees are at your own cost, when applied.
For further information or questions feel free to firstname.lastname@example.org